Returns And Refunds
Returns and Refunds
In the event that you wish to return your order and seek a refund, we ask that you call us on 01603 631259.
We will discuss your order with you to determine the reason for returning.
Note: we address each return enquiry individually and will act depending on the details of the situation, therefore our returns policy works on a case by case basis.
Faulty or Damaged Orders
We will ask for proof or photographic evidence if you have reported your order to be faulty and/or damaged.
Depending on the circumstances of your order, you may be responsible for return shipping costs - this is to be discussed with Langleys upon requesting a return or refund.
We always endeavour to leave every customer satisfied, so if you have any questions on how to return your item to us, please contact us on 01603 631259.