Returns And Refunds

Returns and Refunds
In the event that you wish to return your order and seek a refund, we ask that you call us on 01603 631259.

We will discuss your order with you to determine the reason for returning.

Note: we address each return enquiry individually and will act depending on the details of the situation, therefore our returns policy works on a case by case basis.

Faulty or Damaged Orders

We will ask for proof or photographic evidence if you have reported your order to be faulty and/or damaged.

Shipping
Depending on the circumstances of your order, you may be responsible for return shipping costs - this is to be discussed with Langleys upon requesting a return or refund.